Phone: 0044 (0)1404 815735

How to Place an Order

At Marqueart we use a shopping cart system for handling orders, just like in a shopping store.

Each item that is available to be purchased will have an ‘add to cart’ button at the bottom of the description for the item.  If there are options for the model, such as different colours, then select the option you require first by using the pull down menu just above the 'add to cart' button.  Then click the 'add to cart' button.

This is designed to be similar to a store shopping cart system.  You add the item to your cart and then go to the checkout.  Clicking the ‘add to cart’ button will take you to the shopping cart where you can see the details of the model you are buying.  The shopping cart will show all charges including any for postage and packing.  (Click on select/modify shipping and select the area the goods are to be posted to and you will see total shipping charges).

You can print the contents of the shopping cart by clicking on 'Click here to SHOW Mail Form' and then the 'Print' button.  If you click on the 'Del' square dustbin symbol for any item the item will be deleted.  If you click on the 'clear cart' button the shopping cart will be emptied of all items.  If you wish to choose further models click on the 'Continue Shopping' button to go back to our site.

You can see what is in your shopping basket from our site at any time by clicking any 'view cart' button.

When you have finished shopping you can choose to place the order immediately, paying by credit or debit card, or to post the order to us.

If you choose to pay by card on site your order will be handled using a secure server, which ensures security during the order process.  To ensure that the payment system is completely secure we use the PayPal system.  To pay by card click the 'Checkout' button on the shopping cart.  This will take you to the secure PayPal site and you will see our email address at the top of the page.

PayPal is a system that allows anyone with an email address to send and receive online payments securely.  PayPal makes sending money as easy as sending an email.  You can instantly send money to anyone with an email address.  Recipients are notified by email that they have received a payment.

PayPal uses SSL* technology to keep your information safe.  In addition, when you send a payment using PayPal your credit card details are only used by PayPal and we do not receive sensitive financial information like your credit card or bank account number.  This eliminates unnecessary worry about paying people you don't know well.

PayPal is available to people in over 190 countries and regions.  You can make payments to PayPal in a large number of local currencies.

PayPal is far less time-consuming than writing and posting paper cheques, and unlike cheques, which can take days to clear, most PayPal transactions clear instantly.  It is always free to send money, you receive your items faster, and it is secure and private.

For new buyers, in most countries, signing up for a PayPal account is optional.  This means customers can complete their payments first, and then decide whether to save their information for future purchases.

When customers decide to make a purchase, they are guided through three easy steps:

  1. Shipping information — Customers enter their name and postal address.
  2. Billing information — Customers enter credit card information, email address and phone number. They also have the option to send a message to us.
  3. Review of payment information — Customers review what they have entered to make sure it is correct.  They can either edit the information or complete the checkout process.

If you wish you can save your customer information with PayPal at this stage — this allows you to shop more quickly and easily in the future.  To create a PayPal account, all you need to do is choose a password and answer a few security questions.

You will receive a confirmation email from PayPal detailing your order and payment.

If you choose to post the order to us the simplest way is to fill in your address on the shopping cart form and print the form.  Please make sure that you fill in your email address accurately as this will allow us to email you with acknowledgement of your order and tell you when the goods are being despatched.  (We never supply your email address to any other party).  Then simply post the form to us with your payment.  We can accept payment by cheque (please make sure that it is made out as detailed on the shopping cart form), or by postal order.  We also accept payment by bank transfer.  If you wish to use a bank transfer please email with details of the models you want and ask us for details of our bank account which we will then send you by email, together with an order number which will allow us to trace the payment.  We can only handle credit card payments through the PayPal system.

Marqueart acknowledges all orders and will advise on an expected despatch date as part of this acknowledgement.

Please note that the shopping cart function uses Java scripts to temporarily store details of your order and to display the shopping cart.  These are all deleted when you leave the site.  We respect your privacy and will do nothing to compromise it.

* SSL - (Secure Sockets Layer technology is the industry-standard method for protecting Web communications. The SSL security protocol provides data encryption, server authentication, message integrity, and optional client authentication).  This means that your computer is sure that it is connected to PayPal, and that the communication is coded so it cannot be read by another user.